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Housing and Property Management

Apprenticeship Overview

The housing and property management occupation is customer facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. This work must comply with contractual, statutory and legal regulations and approved Codes of Practice.

The work is varied and often includes addressing complex people related matters (for example supporting people to live independently) as well as property related responsibilities. The role incorporates a degree of lone working with minimum supervision whilst predominantly working within the wider organisation and team, communities and external partners.

Housing and property management professionals are proactive in finding solutions to problems and identifying areas for improvement. They take individual responsibility for the quality and accuracy of their work and its administration. At Level 3 some housing and property professionals may also have supervisory responsibility for other people.

The apprenticeship prepares an individual for a range of general housing and property management duties leading to operational or specialist roles.

Key Information

Apprenticeship Level

Level 3


Typically 21-24 months.

Entry requirements

Employers will identify any relevant entry requirements through selection
  • Apprentices without Level 2 English and maths will need to achieve this level prior to completion of their Apprenticeship

Professional body alignment and progression

On completion of the apprenticeship, apprentices will be able to apply to the following for membership:

  • Chartered Institute of Housing (CIH) at Member level.
  • Association of Residential Letting Agents (ARLA) at Associate Level.
  • Institute of Residential Property Management (IRPM) at Associate Level.

Apprentices will be able to progress to managerial and/or professional roles within the housing sector.

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