A Team leader or supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Supervisor, Team leader, Project officer, Shift supervisor, Foreperson, and Shift manager.
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.
Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.
On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of leadership and management, to support their professional career development and progression.