Blended: NCFE Level 2 Certificate in the Principles of Team Leading

This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team.

To achieve this qualification, learners are required to successfully complete 3 mandatory units which are

Principles of team leading.

Understand business.

Understand how to communicate work-related information.

5 mandatory units from the list below

Understand how to manage performance and conflict in a work place.

Understand customers.

Understand how to deliver customer service and resolve problems.

Principles of equality and diversity in the workplace.

Understand how to develop working relationships with colleagues.

Understand health and safety procedures in the workplace.

How to develop and deliver presentation.

Introduction to coaching.

Introduction to mentoring.

Introduction to personal development.

This course is typically 8 weeks long and can start at any point during the academic year.