Please note the learner is liable for the full course fee after course commencement regardless of when they leave the course and irrespective of the payment method. You can ask for a refund given the cancellation is made 2 weeks before course commencement. This does not apply for short courses fewer than 2 sessions where the fee is non-returnable.
The service reserves the right to request full payment at the time of enrolments. It is important that you make the payment(s) by the date(s) stated to secure your place on the course and for you and fellow students to benefit from this facility. If you have difficulty paying larger amounts in one payment, please contact our Customer Service team on (01733) 761361 or in person at City College Peterborough in Brook Street. For some courses that result in a qualification there may be an exam entry fee to pay. Please check at the time of enrolment. On some practical courses, there may be a small charge for materials. You will be advised of this at enrolment.
Note: For learners who fail to sit a scheduled exam or fail to submit required material in line with the awarding body and centre requirements or those wishing to take a resit exam after the course has finished will be charged the exam fee where applicable. A list of charges can be obtained from reception.
These courses will be charged at a rate determined by City College Peterborough. We reserve the right to amend fees from time to time to reflect market rates. There is no concessionary fee available on Full Cost Courses, unless you are over 60 years of age and unwaged where you will receive a 20% reduction of the course fee.
Minimum numbers of learners on courses will apply to ensure these courses remain financially viable. Decisions to run courses based on learner numbers are made up to 2 weeks before the start date. If numbers are low, courses may be cancelled, and you will be issued with a full refund.
Learners/Employers are responsible for 100% of the cost of the course and will not receive or be eligible for any government support; including travel, childcare, adaptions or additional learning support. The eligibility criteria for government funded courses does not apply, although learners must be aged 18 and over.
Automatic refunds will only be given on the following grounds:
1. If the course is cancelled by the Service
2. The learner cancels their place on the course not less than 14 days before the commencement date.
Please note: The Policy does not apply to short courses of fewer than 2 sessions, e.g. Saturday courses, where no refunds will be given.
3. The learner withdraws from a course due to illness and can produce a doctor’s certificate.
All non-automatic refund/credit requests must be made in writing to the Curriculum Manager and authorised by the Principal.
All refunds are made according to how payment was originally received. Refunds in cash always require an identification check of the refundee.
Refunds for leaving a course due to a learner’s medical condition will only be given on proof of a doctor’s certificate. The learner will receive a proportional refund of the fees paid in relation to the number of classes remaining. The refund will be dealt with from the date the doctor confirms the learner’s medical condition.
If you’re over 19 years of age and have been living in England for at least three years, you may be eligible for an Advanced Learner Loans to enrol onto level 3 or 4 courses without having to pay a lump sum or a large upfront fee.
For further information about the criteria and how to apply for a loan, check out the government’s website: www.gov.uk/advanced-learner-loan