Customer Service Level 1 / Level 2

The Customer Service course is perfect for anyone who wants to learn how to work with people and develop important skills for a variety of jobs. During the course, you’ll take part in fun activities like role-playing and practical exercises, where you’ll build communication, problem-solving, and teamwork skills. You’ll also learn how to understand customers’ needs, deal with tricky situations, and always stay professional.

This course is a great foundation for jobs in customer service, whether it’s in a shop, a call centre, or even in a restaurant. After finishing the Level 1 course, you can continue your studies with a Level 2 course, do an apprenticeship, or even start working straight away in a customer service role. There are lots of options, including special courses or a business administration course, to help you grow in this career path.

If you enjoy helping people, this course could be a great way to start your future!

Work experience is a key part of the course, giving you the chance to apply what you’ve learned in real-life settings. This hands-on experience in the field will enhance your skills and prepare you for the challenges of a career.