Level 2 Certificate in Principles of Team Leading - LVL2

City & Guilds (ILM) Level 2 Diploma in Team Leading About the course ILM Level 2 Diploma in Team Leading is a combined and competency-based qualification ideal for learners who wish to become managers and leaders. This program allows learners to learn and implement the core skills needed in today’s dynamic business environment. The units in this qualification focus on the essential skills learners need to develop as team leaders. The mandatory units include: • managing personal performance and development, • communicating work-related information, • leading and managing a team, and • principles of the team guiding and understanding business. Plus there is a wide selection of optional units to build management skills in a variety of areas such as: • contributing to and chairing meetings, • principles of equality and diversity, • managing team performance, • encouraging innovation, • managing conflict, • procurement of products and services, • collaborating with other departments, and • participating in projects. • storing and retrieving information, and handling mail • employee rights and responsibilities, • delivering customer service, and resolving customer problems • negotiating, and developing and delivering a presentation. How do I learn? For every unit you study you will be given access to its tailored learning materials. They guide you through your learning and support you so that you are fully prepared for each assessment. You will complete tasks, answer questions which will be evidenced with your research and work based products. You will have regular meetings with your assessor to discuss the units and support you in your qualification. You are assessed through assessed coursework throughout your Diploma, there are no exams. This course can be fully funded by the Local authority, depending on your personal income and prior attainment. Please enquire for further details.